Delivery Policy 

We aim to deliver your order within 2-5 working days (Monday to Friday, excluding public holidays). Delivery times may vary depending on your location, order volume, and courier service availability.

• Processing Time: Orders are typically processed within 24-48 hours after payment confirmation.
• Shipping Time: Once dispatched, delivery takes 2-5 working days based on your location.
• Tracking: A tracking number will be provided once your order is shipped.
• Delays: Unforeseen circumstances such as weather conditions, holidays, or courier delays may extend delivery times.
• For urgent orders or specific delivery inquiries, please contact our support team.

Refund Policy 

We offer a 14-day guaranteed refund for all eligible purchases. If you're not satisfied with your order, you can request a refund within 14 days of receiving your item.

• Eligibility: Items must be unused, in their original packaging, and in the same condition as received.
• Process: Contact our support team with your order details to initiate a refund request.
• Refund Method: Once approved, refunds will be processed to your original payment method within 5-10 business days.
• Exceptions: Certain items (e.g., final sale or customized products) may not be eligible for refunds.

For more details, please check our full refund policy or reach out to our support team.

Customer Support

Have a question or need assistance? Email us, and our team will get back to you within 24 hours.

Response Time: We strive to reply to all inquiries within one business day.

Support Hours: Monday to Friday, excluding public holidays.

Contact: Your Email Address

We’re here to help—reach out anytime!

Satisfaction Guaranteed 

Your happiness is our priority! If you’re not 100% satisfied, we’ll work with you to make it right. Whether it’s a refund, exchange, or assistance, we’re here to ensure you have the best experience with us. Your satisfaction is our commitment.